How to apply for a PDL on ecitizen for Kenyan citizens

Applying for a Provisional Driving License (PDL) is an essential step for any Kenyan aspiring to learn how to drive. This license allows you to enroll in a driving school and practice driving under supervision. With the digitization of government services, the process has been made seamless through the eCitizen platform. Below is a detailed guide on how to apply for your PDL.

Step 1: Create or Log Into Your eCitizen Account

1. Visit the eCitizen Portal: Open your browser and go to www.ecitizen.go.ke.
2. Log In or Register:
   • If you already have an account, log in using your ID number or email and password.
   • For new users, click on “Create Account” and follow the registration steps. You’ll need your National ID number and other personal details.

Step 2: Navigate to NTSA Services

1. Once logged in, locate the National Transport and Safety Authority (NTSA) services on the dashboard.
2. Click on NTSA services, then select Provisional Driving License (PDL) from the options provided.

Step 3: Fill Out the Application Form

1. Personal Information: Provide your full name, date of birth, contact details, and place of residence.
2. Driving School Details: Select the driving school you are enrolled in from the dropdown menu.
3. Medical Fitness: Declare your medical fitness by filling out the required section.
4. Blood Group: Input your blood group as part of the application requirements.
5. Upload Documents: If prompted, upload a passport-sized photo and a copy of your National ID.

Step 4: Make Payment

1. Proceed to the payment section where you can pay using:
   • Mobile money (e.g., M-Pesa),
   • Debit/credit card,
   • Bank transfer.
2. The application fee is Ksh. 650. After payment, ensure you receive a confirmation receipt.

Step 5: Submit Your Application

1. Review all the information you’ve filled in to ensure accuracy.
2. Click on Submit Application.
3. Upon submission, you will receive a confirmation email or SMS with an application reference number for tracking purposes.

Step 6: Approval and Downloading Your PDL

1. The NTSA typically processes PDL applications immediately.
2. Once approved, log back into your eCitizen account and navigate to NTSA services.
3. Download and print your Provisional Driving License.

Tips for a Smooth Application Process

• Ensure Accuracy: Double-check all details before submission to avoid delays.
• Stay Updated: Regularly check your email or eCitizen account for updates on your application status.
• Prepare Documents in Advance: Have scanned copies of required documents ready for upload.

The eCitizen platform has simplified the process of applying for a Provisional Driving License in Kenya, making it faster and more convenient than ever before. By following these steps, you can easily obtain your PDL and begin your journey toward becoming a licensed driver. Happy learning!

For more information, visit the official eCitizen portal , consult NTSA guidelines or call ecitizen help center on: +254207903260.